Shipping policy
Last updated October 26, 2026.
This policy explains how Bezelwright orders, sold by Caventra LLC, are processed and delivered.
Where we ship
We ship to addresses in the United States and Canada. Choose your country under “Ship to” in your bag before you check out; the secure checkout page then accepts addresses in that country. We don't ship to other countries at this time.
Shipping cost
Standard shipping within the United States is free on every order, with no minimum.
Shipping to Canada is a flat $35 USD per order, however many pieces it contains.
Shipping to Canada
- Carrier: orders to Canada ship from Los Angeles with USPS Priority Mail International, with tracking. Canada Post delivers the package once it clears Canadian customs.
- Delivery time: after dispatch, delivery usually takes 6–10 business days. Customs clearance can add time.
- Tracking: we email you the tracking number when your order ships.
Duties, taxes and customs
Our prices and the shipping rate don't include Canadian duties or taxes, and we don't collect them at checkout. Canada charges GST/HST, any provincial sales tax and any duty on goods imported by mail that are valued over CAD 20. Canada Post collects these amounts from you on behalf of the Canada Border Services Agency, online before delivery or when the package is delivered, and charges its own handling fee. You're responsible for paying them.
Currency
Prices and the shipping rate are in U.S. dollars. Checkout may offer to charge your total in Canadian dollars; that exchange rate includes a conversion fee. If you pay in U.S. dollars, your card issuer's exchange rate and fees may apply.
When your order ships
Your delivery time is the processing time before dispatch plus the carrier's transit time after it.
- In-stock pieces: In-stock pieces ship from Los Angeles the same business day when ordered by 6 PM PT, Mon–Fri; later orders ship the next business day.
- Restocking pieces: dispatch within about 2–3 weeks of your order, unless the product page shows a different estimate.
Current restock notice
G-SHOCK GA-2100 — Blue Paint and Animated G-SHOCK GA-2100 — Blue are restocking after a supply delay. Estimated dispatch is 4–5 weeks from the order date, plus delivery time. This is shown on the product page before you buy, and an existing order's dispatch estimate doesn't restart when this notice changes.
Every product page shows its current dispatch estimate before you buy. Orders are processed on business days; weekends and U.S. holidays don't count. If we expect to miss your dispatch estimate, we'll email you with an update and the option to cancel for a full refund.
Delivery time
After dispatch, U.S. delivery usually takes 3–7 business days. These are the carrier's estimates; weather, peak seasons and carrier delays can make delivery take longer.
Tracking
When your order ships, we email you the carrier and the tracking number. Tracking can take up to 48 hours to show the first scan.
Your shipping address
Please check your shipping address at checkout; you're responsible for entering it correctly. If you notice a mistake, email us right away. We can change the address only before the order ships, and we can't be responsible for a package sent to the address entered at checkout.
Delivered, lost or damaged packages
If tracking shows your package as delivered but you can't find it, check with neighbors and your building's mail area, then contact us and we'll help you file a claim with the carrier. Once the carrier confirms delivery to the address on your order, the package is your responsibility.
If your order arrives damaged, or a piece is defective or not what you ordered, inspect it and contact us right away with your order number and photos, and we'll make it right. See our refund policy.
Questions
Caventra LLC (Bezelwright)
Email: info@gshock.ai